First Data Login Problems

Screen Shot 2013-10-13 at 2.27.49 PMI’m having more First Data quirks today.  I have a love/hate relationship with this company.

I hate them because their documentation sucks and it’s really hard to figure anything out.  But, I love them because it’s hard to figure it out so it brings me quite a bit of traffic to my blog 🙂

Today I’m trying to hook up another client but I can’t ever seem to get logged in.  I thought at first it was just me and my fat fingers, but I don’t have this much trouble with other sites, so I decided it must be them and not me.

After much trial and error – and locking myself out several times and having to call in – or get my client to call in to get the lock-out reset, I found what works for me.

Clearing the cookies.  Yep.

Just go clear the cookies for the First Data site and it lets me in.

Every time.

Assuming, of course, my fat fingers typed the correct username and password to begin with.

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